Privacy policy

Privacy Policy for Valispace GmbH

At Valispace, one of our main priorities is the privacy of our clients and visitors and we hereby commit to comply with the General Data Protection Regulation (GDPR) and country-specific data protection regulations applicable to the Valispace GmbH and update our Privacy Policy accordingly.

The present Privacy Policy document contains:

  • Third parties services used by Valispace.
  • The types of information and personal data collected and recorded by Valispace.
  • How we use the user’s information and personal data.
  • The available options to our users to have access to and update their personal data.
  • Transparency and List of Keywords.

Third parties services used by Valispace

To continuously improve the quality of our service, we use some external tools and services. The ones we are using and their respective privacy policies are listed below:

Third Party Privacy Policies

Valispace’s Privacy Policy does not apply to other websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party servers for more detailed information. It may include their practices and instructions on how to opt-out of certain options.

Types of information and personal data collected and recorded by Valispace

Log Files

When visiting our website, web servers log your interaction with the site in something called a log file. Standard log files like ours contain basic information such as:

  • What time what pages were viewed, and
  • The anonymized IP address of the visitor.

We use this information to analyse trends, administer the site, track user’s movement, and gather broad demographic information for aggregate use in our server statistical reports. We make no effort to identify IP addresses with individual users.


Valispace uses cookies. Note that Valispace has no access to or control over cookies that are used by third-parties.

1. What do we use cookies for?

We automatically receive your IP address when this occurs and these are solely used to measure the effectiveness of our website.

2. Your choice

Strictly necessary cookies are used by default and you will be notified about the usage of cookies when entering the website. No non-necessary cookies will be used unless the user accepts cookies in the cookie consent popup shown at the beginning of the session. These settings can always be changed by clicking the “Change cookies settings” button in the bottom right corner.

3. List of cookies used on this website
Calendly (_calendly_session)third party20 daysDomain: This cookie is associated with Calendely, a Meeting Scheduler that we use on our website. This cookie allows the meeting scheduler to function within the website. (DFTT_END_USER_PREV_BOOTSTRAPPED; driftt_aid;driftt_sid)third partyDomain: This cookie is associated with our chat service, Drift. These cookies are used to provide the best experience to our users when using the chat service on our website. More information about Drift Privacy Policy
Google Analytics (_ga; _gid;)first party persistent2 years; 1 dayDomain: This cookie is associated with Google Universal Analytics. These cookies are used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. More information about Google privacy policy.

Online Privacy Policy

This online privacy policy applies only to information collected through our website and applications, and not to information collected offline.

1. Demo

This privacy policy applies to our online activities and is valid for visitors to our website with regards to the information that they shared in our “Demo – Sign Up”, which only requires the collection of the visitor’s Full Name and Email. The user will then be informed about this tool and about how to opt-out. This will not be shared with third parties besides the ones mentioned above.

2. Newsletter

By sharing this information through our “Demo – Sign Up”, the visitor consents to receive Valispace’s Newsletter provided to MailChimp. Valispace uses Analytics features from MailChimp to improve the visitor’s experience and to further improve its website and newsletter content.

3. Google Analytics

Valispace uses Google Analytics and masks each visitor’s last three IP digits, which does not enable Valispace to specifically identify the visitor’s identity. The information collected from Google Analytics is used solely for Valispace’s activities of improving the website’s content and for understanding the visitor’s movement and decision-making process.

4. Streak (CRM for Gmail) and Zoho

We use Streak and Zoho as a CRM tool to improve and maintain the quality of our customer service.

5. Slimstat

We use Slimstat to assess and understand complex data from our blog into actionable insights, such as:

  • Website traffic;
  • User’s movement;
  • Average reading time/article
6. GSuite

GSuite is a Google service which offer different versions of Google products. It’s a useful tool for the team to collaborate more efficiently and share work-related information, including user’s information, in a timely manner.

7. Hotjar

We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices (in particular device’s IP address (captured and stored only in anonymized form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), preferred language used to display our website). Hotjar stores this information in a pseudonymized user profile. Neither Hotjar nor we will ever use this information to identify individual users or to match it with further data on an individual user. For further details, please see Hotjar’s privacy policy by clicking on this link.

You can opt-out to the creation of a user profile, Hotjar’s storing of data about your usage of our site and Hotjar’s use of tracking cookies on other websites by following this opt-out link.

How we use the user’s information and personal data

We do not sell, trade, or otherwise transfer your personal information except in accordance with this policy. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or other’s rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising or other purposes.

Manage and Control your Data

Your Consent

By using our website, you hereby consent to our Privacy Policy and agree to its Terms of Service.

Remember, you can control and manage your information and protect your privacy and safety in your settings at any time.

In case you have any further question or wish to clarify our policies, please contact us at

Changes to our Privacy Policy

If Valispace decided to change its privacy policy, it will post those changes on this page, send an email notifying you of any changes, and/or update the Privacy Policy modification date below. Policy changes will apply only to informations collected after the date of the change.

Your Feedback

In case you have any additional questions or wish to require more informations about our Privacy Policy, do not hesitate to contact us through email at

Transparency and List of Keywords

At Valispace, we believe that privacy goes hand-in-hand with transparency. For this reason, we aim to keep our users updated and provide tools to ensure that our Privacy Policy is clear and unambiguous. For this reason, we’ve created a short list of keywords for you to get acquainted with the technical terms.

List of Keywords

Log Files

Log files created by software installers typically contain a list of files that were added or copied to the hard drive during the installation process.

IP address

The IP address is a numerical label assigned to each device connected to a computer network that uses the Internet Protocol for communication. An IP address serves two principal functions: host or network interface identification and location addressing.


Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.


Customer relationship management (CRM) is an approach to manage a company’s interaction with current and potential customers.

Last updated on August 30, 2019